Formulator Printing Issues

[luvalab]

Since last night I have been unable to print Ky Oaks PP's from Formulator. It keeps timing out. I tried 3 different browsers on my pc and 2 other computers, all with the same issue. I called this morning and was told it was an issue with my computer, which I knew it was not with the above test. I called back a few minutes ago and they said that they were aware of the issue and were working on it, but it could be another 4-5 hours. They also said that anyone who was unable to print their PP's could request a refund.

[HoosierInOhio]

I thought it was just me, but I did the same thing, several different computers, different tries and kept timing out. Good to know it wasn't just me.

[Port Conway Lane]

Access the classic pps if anyone needs to print.
There was a small window earlier this morning where I was able to create a pdf for the Derby. Not working now but if you need to create the pdf with desired filters there is a better chance to do it race by race rather than the whole card at once.

[luvalab]

Originally Posted by Port Conway Lane

Access the classic pps if anyone needs to print.
There was a small window earlier this morning where I was able to create a pdf for the Derby. Not working now but if you need to create the pdf with desired filters there is a better chance to do it race by race rather than the whole card at once.

I've been trying race by race since last night with no success. I downloaded the classic pp's, so I may have to resort to those as a backup. I've spent 14 years programming back end web utilities for different companies. It is likely a server load issue since creating and then viewing a file is more taxing. However, DRF could have easily avoided this issue with some planning.

[ne to socal]

Hasn't worked all day for me. I gave up and bought elsewhere.

[pick4]

DRF are being overloaded with download requests. Just be patient and we'll be able to download later tonight.

[joeydb]

Talked to DRF and this issue will hopefully be resolved soon.

[Rudeboyelvis]

Originally Posted by joeydb

Talked to DRF and this issue will hopefully be resolved soon.

http://www.derbytrail.com/forums/showthread.php?t=53799

[Alabama Stakes]

wow still down. this is unacceptable. they're ruining everything. WHY CAN'T WE USE THE PRINT FUNCTION ON OUR COMPUTER ?

dear DRF....you suck !
that is all

[Frost King]

Then they have the nerve to sit there and scratch their balls and wonder why they are slowly bleeding to death. The second biggest weekend of the year, and you can't access their premier product. What a bunch of clowns. This does not surprise me, as they had these issues all winter on the weekends.

[joeydb]

I can't do my Derby analysis as I normally would, nor today's Gulfstream card. I am really bummed.

I did manage to get the Oaks PP's printed before it went down.

[joeydb]

If somebody DOES see that it's fixed, please post here so we know.