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#41
05-07-2016, 08:40 PM
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Today we got the RCN feed for a few races and then they went blacked out at like 12 Noon. They stayed blacked out until 12:30 and there was a race in there. Then we get NBCSN and they act like we just woke up.
Since when is Jimmy Weir and Tara Lupinski the face of the Derby ? Don't get me wrong, but they don't have anything to do with horses or the Derby, except NBC sending them there. And who was that weird guy with the funny suit and his hair all pushed up in the middle of his head? Should I know him ? Regrettable coverage, good for the party crowd, horrible for the horseplayer. 
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#42
05-07-2016, 11:48 PM
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TVG had a very disasterous day
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#43
05-07-2016, 11:49 PM
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#44
05-08-2016, 02:29 AM
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Some hollow excuse from TVG outage before the Derby
4 NJBets (TVG) did a great job today as their system went down about an hour prior to the Derby and you could not bet. Here is their cryptic response, which I don't know what state they are referring to but this is NJ and you have no choice.......Also I am still waiting for may payout form the Qaks/Woodford Res/Derby P3
"We understand you have a choice as to where you bet" Dear WAYNE, At 4NJBets, we know how important it is to provide a great experience to our wagering account holders, not only on the first Saturday in May, but every day. Today, plain and simple, we let many of you down, and we're sorry. We build our products to handle enormous amounts of volume and have committed significant time and resources to accommodate a growing customer base. This year in particular, we took unprecedented measures to ensure a great experience for our customers. Regretfully, due to human error, we introduced today's problem during a final readiness check. This won't happen again. We understand you have a choice as to where you bet and we thank you for playing with us. I promise you that over the coming days and months we will do everything in our power to earn back your trust and to ensure our systems are ready for the exciting Spring and Summer racing season. We will continue to update you on our progress. I sincerely thank you for being a 4NJBEts customer. Kip Levin CEO, TVG
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#46
05-08-2016, 10:50 AM
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My handle significantly decreased because of my inability to watch races Friday and Saturday...i dont have unlimited data and watching a horse race on a cell or tablet screen is pathetic. My $68 tv package includes 2 racing channels..youd think that would be sufficient right? Nope
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#47
05-08-2016, 11:43 AM
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CD signal was blocked most of Friday and Saturgay as well even on RTN despite the big premium. Claimed it was an NBC obligation
Really tough to loose the track feed when you pay 50 bucks a month. I need more paddock view and less Costas
__________________
Do it big, do it right and do it with style!
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#49
05-08-2016, 04:23 PM
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Someone might want to inform NBC its in bad taste to play slo mo replays of accidents also.
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#50
05-08-2016, 04:51 PM
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Lacking transparency when replays not shown. Check.
__________________
All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command. ~ George Orwell, 1984.
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#51
05-08-2016, 04:55 PM
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Wagering on Kentucky Derby dips as some bettors get shut out
By Matt Hegarty Betting on the Kentucky Derby this year was down 9.7 percent from last year, according to charts of the races, in no small measure because of a complete meltdown of the online wagering site of one of the country’s largest account-wagering companies one hour prior to the Derby, preventing thousands of the company’s customers from getting their bets down. Betting on the 20-horse Derby this year, won by the 2.30-1 favorite, Nyquist, was $123.3 million, down from record betting of $136.5 million last year, according to charts of the races, a disappointing total considering that wagering, aided by an extra race on the card, was running at a record pace prior to the Derby. Last year’s Derby had only 18 horses. The account-wagering site that went down, operated by Television Games Network, is one of the two market-leading account-wagering companies in the U.S., along with twinspires.com, owned by Churchill Downs Inc. At 5:30 p.m. Eastern, roughly one hour prior to the Derby’s scheduled post time, the company “experienced system degradation,” according to the company’s general counsel, John Hindman, and the system had not been restored by the time the Derby went off at 6:51, 17 minutes past the scheduled post. “We are still evaluating what happened as part of working to provide a better customer experience in the future,” Hindman said in an e-mailed response to questions after the Churchill card had concluded. Hindman did not provide an estimate for how many wagers may have been affected based on past Derby betting through the site. Later on Saturday night, TVG e-mailed a statement to its customers apologizing for the system crash. The statement said that the crash was caused by “human error” when the company ran a “final readiness check” prior to the Derby. “We know how important it is to provide a great experience to our wagering account holders, not only on the first Saturday in May, but every day,” said the statement, signed by TVG’s chief executive, Kip Levin. “Today, plain and simple, we let many of you down, and we’re sorry.” Twinspires.com itself seemed to be experiencing problems as post time neared as well, but it is not clear if the site rejected bets. Payoffs on some Derby bets on the site, hampered by the sheer volume of winning wagers on a race where the first four choices finished in order of their odds, were delayed by at least 10 minutes. In addition, many horseplayers reported that smaller account-wagering sites shut off Derby betting well before the horses entered the gate, perhaps because of the long delay between the scheduled post time and the time the race actually went off. The effect of the TVG breakdown and, perhaps, other problems at ADW sites, showed up most clearly in the individual betting pools for the race. Win, place, and show bets were down 11.2 percent, exacta betting was down 8.6 percent, trifecta betting was down 10.4 percent, and superfecta betting was down 17.8 percent. But the pick three, pick four, pick five, and pick six pools ending in the Derby were all up, suggesting that betting on the Derby in the individual race pools should have been much stronger. (DRF counts bets on the Derby as any day-of bet based on the race outcome or any horizontal bet ending in the race. The totals do not include the various parimutuel future wagers that Churchill conducts, including the new exacta and sire future wagers this year.) Up to the Derby, including the extra race, wagering was $57.9 million, up 21.9 percent over wagering on the races preceding the Derby last year. First post on Derby Day in both years was 10:30 a.m., but Churchill squeezed an extra race into the card prior to the Derby by reducing the time between the other races on the card. With the additional race, total betting on the Derby card this year was $188.9 million, down 1.3 percent from record betting of $191.4 million last year, according to the charts. Churchill said that ontrack wagering on the Derby day card was $23.5 million, up 2.2 percent compared with last year’s on-track betting figures. Ontrack wagering on the Derby was $11.3 million, a 6 percent decline from 2015, Churchill said, indicating that weakness in the Derby betting figures may have also been related to the field, aside from the ADW problems. Attendance was 167,227, Churchill reported, the second-highest in Derby history. The day started out partly sunny with temperatures in the high 70s, but a fast-moving thundercloud hit the track approximately 90 minutes prior to the Derby. When the system moved through, temperatures cooled markedly, and it was sunny for the Derby. The record Derby attendance was reported last year, when Churchill said it was 170,513.
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All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command. ~ George Orwell, 1984.
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#52
05-08-2016, 05:45 PM
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Since the new site went live Ive had freezes on a daily basis requiring me to close the browser and restart. These occur using Windows Edge browser and Chrome. There were times when Id have to kill the browser task because I couldnt close the browser. I cant imagine the expierence some are having since I have 32GB of memory. As Benny pointed they were updating the site as late as yesterday morning. As far as a "readiness check" goes prior to the derby. Who does that during a peak processing day when live bullets are flying. Readiness to handle more than anticipated volumes should have been established long before Derby day. The human error here is not rolling back to the old system prior to derby day.
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#53
05-09-2016, 09:36 AM
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Mr Levin, What choice do many in NJ have? Go to the track?
We understand you have a choice as to where you bet and we thank you for playing with us. I promise you that over the coming days and months we will do everything in our power to earn back your trust and to ensure our systems are ready for the exciting Spring and Summer racing season. We will continue to update you on our progress.
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#54
05-09-2016, 09:45 AM
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I went to Del park to try and avoid the outage issues. I remember 4njbets being down during most big volume days. And I was hoping they would have the churchillfeed which they did for most of day. ButDelPark lost power multiple times during the day.. and when it came back it took forever for the machines to boot. lost out on getting a few wagers in.
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#55
05-09-2016, 09:50 AM
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I just bet early because I knew the Derby would be a total cluster...and it worked fine on my phone anyways, dont think the phone lines went down so you certainly could bet up until post time through that method.
__________________
"To learn who rules over you, simply find out who you are not allowed to criticize"...Voltaire
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#58
05-09-2016, 11:52 AM
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Quote:
__________________
All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command. ~ George Orwell, 1984.
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#59
05-10-2016, 07:48 AM
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As posted elsewhere,
" This will acknowledge receipt of your email concerning 4NJBets and its service provider, TVG. Please be advised that the New Jersey Racing Commission is currently reviewing the inability of 4NJBets to wager on the Kentucky Derby on Saturday, May 7, 2016. Once the Commission has completed its review, I will contact you with the findings. Sincerely, Frank Zanzuccki, Executive Director New Jersey Racing Commission
__________________
The virtue of a man ought to be measured, not by his extraordinary exertions, but by his everyday conduct. Blaise Pascal
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#60
05-12-2016, 11:52 AM
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NJRC email address
Quote:
New Jersey needs ADW freedom of choice ; not a TVG monopoly. email him ! Today you cannot view CD video for p6 because of no contract with CD & TVG.
__________________
The virtue of a man ought to be measured, not by his extraordinary exertions, but by his everyday conduct. Blaise Pascal Last edited by Benny : 05-12-2016 at 12:29 PM.
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