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#1
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![]() Quote:
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#2
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![]() I think she was hired 14 days ago. Have a heart
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#3
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![]() So no one that was there 21 days ago gave a **** about fan experience or had the means to explore past failings? Just admit that I made a valid point and we can drop this. NYRA gets a 10 out of 10 for the racing and a 2 out of 10 for fan experience. Hopefully we get a shot at this next year while the "Chief Experience Officer" is in place. The fact that they need this position boggles my mind. I am sure it is a relatively high paid position for a job that should be the number one priority for any business dealing with the public.
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#4
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![]() And you know that representatives from the Breeders Cup were in attendance as they usually are! These people are very keen to attendance figures, customer service, concessions and transportation issues.
I would be very surprised if after yesterday what they witnessed in person and have read regarding the post race problems of the fans that we ever see a Breeders Cup in Belmonts future.
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