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  #1  
Old 05-29-2014, 02:05 PM
my miss storm cat's Avatar
my miss storm cat my miss storm cat is offline
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Originally Posted by Danzig View Post
"I felt like we were in exactly the same position as the people around me that weren't owners," Delfino said. "The treatment was no different. It was so badly organized; my husband was so disappointed."

i was sympathetic until that point.
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Originally Posted by Antitrust32 View Post
wow, what a feeling of entitlement. Wonder if she wants some cheese with that whine...
Tough crowd.

I think maybe some things don't translate well. Remember English isn't her primary language.

From everything I remember reading about this couple before the Derby she was the one who fell in love with the story of Big Red, wanted her own "Red" and the husband, seemingly, just kinda went along.

Maybe she was trying to include him or maybe he doesn't speak English or has issues or something... I take no offense in an owner or anyone saying they made the trip from Venezuela and were disappointed and mentioning oh yeah as was my spouse. This isn't whining this is just calling it like it is. She sounds disappointed and rightly so.

I agree with everything Nick said and yes...
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Originally Posted by Danzig View Post
if i pay the same money as an owner, i want the same service.
should churchill improve? absolutely.
...even if you pay the same as an owner sorry but they deserve to be indulged, spoiled and made to feel special. We're only talking about connections of 20 horses for one damned day a year. It's surprising that any track wouldn't get this right but that it's Churchill on Derby day? It's embarrassing.
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  #2  
Old 05-29-2014, 02:34 PM
Antitrust32 Antitrust32 is offline
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I just have no sympathy for someone who complains about their hotel and not getting a hotel from Churchill... She should have asked if hotels were included, not assumed. People can still plan, even if they are rich, make plans and know what the itinerary is. The trouble with her seats and food... that should have been handled better by Churchill, but the rest of the letter made me .
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Can I start just making stuff up out of thin air, too?
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  #3  
Old 05-29-2014, 05:04 PM
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Cannon Shell Cannon Shell is offline
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Originally Posted by Antitrust32 View Post
I just have no sympathy for someone who complains about their hotel and not getting a hotel from Churchill... She should have asked if hotels were included, not assumed. People can still plan, even if they are rich, make plans and know what the itinerary is. The trouble with her seats and food... that should have been handled better by Churchill, but the rest of the letter made me .
It is too bad that I sold my house in Louisville. I could have started a little cottage industry for 1st time Derby owners, giving tours, introducing owners to dignitaries like Steve Byk and showcasing famous Louisville spots like the Haskin couch and Frank's deli.
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  #4  
Old 05-29-2014, 05:52 PM
Danzig Danzig is offline
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Originally Posted by my miss storm cat View Post
Tough crowd.

I think maybe some things don't translate well. Remember English isn't her primary language.

From everything I remember reading about this couple before the Derby she was the one who fell in love with the story of Big Red, wanted her own "Red" and the husband, seemingly, just kinda went along.

Maybe she was trying to include him or maybe he doesn't speak English or has issues or something... I take no offense in an owner or anyone saying they made the trip from Venezuela and were disappointed and mentioning oh yeah as was my spouse. This isn't whining this is just calling it like it is. She sounds disappointed and rightly so.

I agree with everything Nick said and yes...


...even if you pay the same as an owner sorry but they deserve to be indulged, spoiled and made to feel special. We're only talking about connections of 20 horses for one damned day a year. It's surprising that any track wouldn't get this right but that it's Churchill on Derby day? It's embarrassing.
They have a derby runner. Everything else is gravy
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  #5  
Old 05-29-2014, 07:05 PM
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my miss storm cat my miss storm cat is offline
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Originally Posted by Danzig View Post
They have a derby runner. Everything else is gravy
I disagree 100 percent.

They have a Derby runner. This is the sport of Kings and if there's a day when the owners should get the royal treatment this is it.

Quote:
Originally Posted by Monarchos1 View Post
Just to set the record straight, her husband does not speak English.
Thanks for the clarification. I got that feeling as he wasn't quoted anywhere.
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  #6  
Old 05-30-2014, 06:26 AM
Danzig Danzig is offline
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You sure you don't disagree around 93 or 94%??
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  #7  
Old 05-30-2014, 09:03 AM
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my miss storm cat my miss storm cat is offline
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Originally Posted by Danzig View Post
You sure you don't disagree around 93 or 94%??
I hope if you ever have a horse in the Derby someone like me was in charge of how splendidly you were treated.
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  #8  
Old 05-30-2014, 10:18 AM
Danzig Danzig is offline
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Originally Posted by my miss storm cat View Post
I hope if you ever have a horse in the Derby someone like me was in charge of how splendidly you were treated.
i hope i ever have a horse in the derby!!
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  #9  
Old 05-29-2014, 06:26 PM
Monarchos1 Monarchos1 is offline
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Quote:
Originally Posted by my miss storm cat View Post
Tough crowd.

I think maybe some things don't translate well. Remember English isn't her primary language.

From everything I remember reading about this couple before the Derby she was the one who fell in love with the story of Big Red, wanted her own "Red" and the husband, seemingly, just kinda went along.

Maybe she was trying to include him or maybe he doesn't speak English or has issues or something... I take no offense in an owner or anyone saying they made the trip from Venezuela and were disappointed and mentioning oh yeah as was my spouse. This isn't whining this is just calling it like it is. She sounds disappointed and rightly so.
Just to set the record straight, her husband does not speak English.
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