Formulator Printing Issues

[ne to socal]

Just got an email from DRF acknowledging the issue and offering one free card as an "oops"

[hondo]

Tried to print for 3 hours last night and I spoke to them at 8 Am this morning and got a BS answer...just spoke with them at 7:30 PM after trying for another 2 hours and got some more BS....they put in a request for a refund for both the Qaks an Derby cards and will contact me in 2 days.....glad I did not sign up again ....it is off to Brisnet where I had been before I tried this debacle called DRF

[Uncle Daddy]

Same problems with printing. Sent DRF Help email at 10AM. No response yet...

Forgot how advanced Formulator is. Hope the programmers can deliver tonight

[luvalab]

So far, I've been able to get 4 of the stakes races on the Oaks card to print.

[Conrad]

Meanwhile, over at BRIS, everything is working fine - as usual.

[tector]

Originally Posted by arizonadave

To those on the west coast who are buying the printed form,DRF is having trouble sending info the printing presses in L A. The saturday forms will be late.

In the Fort Lauderdale area they are having "printing problems". Forms are available down in Miami, however.

[luvalab]

Latest message when you try to print from Formulator. Let me interpret this. What they are really saying is,"We have no idea when this will be fixed, but it is not likely we'll have it fixed before the Ky Derby. So, you're only option is the classic PP's".

"We apologize, but the print function of Formulator is currently unavailable. We are working to fix ASAP.

You can print using Classic PPs, FREE for Formulator customers, by copying this link into your browser:
http://www1.drf.com/drfPastPerformance.do"

[luvalab]

Originally Posted by Conrad

Meanwhile, over at BRIS, everything is working fine - as usual.

Unfortunately, Brisnet blocks me from even creating an account with them based on where I live. I wish they would separate the two like DRF does so I can at least get the BRIS pp's.

[ajphilly]

When I emailed them yesterday about this they sent me a PDF of the Classic PPs to print. Guess they can't even generate a PDF of the Formulators on their own? Glad I paid for a Formulator subscription to get access to the Classic PPs