Twin Spires - still terrible

[geeker2]

Originally Posted by Bigsmc

So, I just went over to Xpressbet to check my account there. When I signed in, a pop-up asked me to verify my information (e-mail, home address, etc...). Everything they had was correct, so I hit the verify button and got this:


If there is one thing in life that I cannot stand to do, it's calling customer service for any company. For God's sake all of my information was correct, I just agreed with them and got locked out.

I'm off to check my TVG account....

They have a monthly charge I think...


At expressbet try using the "I forgot my password " route....sometimes if you change your password it lets you back in.

[Bigsmc]

Originally Posted by geeker2

They have a monthly charge I think...


At expressbet try using the "I forgot my password " route....sometimes if you change your password it lets you back in.

Can't find my TVG account info (never used it other than signing up). Thanks for the heads up on the monthly charge, I immediately stopped looking for the account info.

Xpressbet it is. I'll call when CS is open.

[Rudeboyelvis]

Screwing with mah Tampa Bay was the absolute last straw. I don't give a sh1t if they resolve it or not at this point - TS is officially not my problem anymore.


Just funded my old Xpressbet acct with enough to get me through and requested a complete withdrawal from TS -

[Scav]

Originally Posted by Rudeboyelvis

Screwing with mah Tampa Bay was the absolute last straw. I don't give a sh1t if they resolve it or not at this point - TS is officially not my problem anymore.


Just funded my old Xpressbet acct with enough to get me through and requested a complete withdrawal from TS -

Ole Margo!

Tampa Bay Downs Public Relations Director Margo Flynn said, “At this moment, we have no comment on it.”

Very detailed Margo, appreciate the update

[Bigsmc]

Originally Posted by 3kings

Mike,
Once a year xpressbet has to verify your account info...........I believe it is for auditing reasons. I have to submit a fax with a photo Id verifying my address etc..... Since your account was inactive by guess is they just need to update this.

Xspressbet account is up and running. Ready for tomorrow.

Originally Posted by Scav

Ole Margo!

Tampa Bay Downs Public Relations Director Margo Flynn said, “At this moment, we have no comment on it.”

Very detailed Margo, appreciate the update

I thought you and Margo were tight?

I'm not holding my breath for a resolution by tomorrow. I'm sure they will work it out, but when?

[Scav]

Originally Posted by Bigsmc

Xspressbet account is up and running. Ready for tomorrow.

I thought you and Margo were tight?

I'm not holding my breath for a resolution by tomorrow. I'm sure they will work it out, but when?

You know as well as I do that TS flexed its new found muscles (YB members) and Tampa was like 'um no we are not agreeing to a lower rate'

It will be resolved very soon.

And Margo and I are not tight. I am tighter with Mouse then I am with Margo

[Bigsmc]

Originally Posted by Scav

You know as well as I do that TS flexed its new found muscles (YB members) and Tampa was like 'um no we are not agreeing to a lower rate'

It will be resolved very soon.

And Margo and I are not tight. I am tighter with Mouse then I am with Margo

I realize that, but I gotta do what I gotta do to not get shut out. I probably won't need an ADW tomorrow anyway.

[Riot]

Originally Posted by Scav

You know as well as I do that TS flexed its new found muscles (YB members) and Tampa was like 'um no we are not agreeing to a lower rate'

It will be resolved very soon.

And Margo and I are not tight. I am tighter with Mouse then I am with Margo

TS had better resolve it's lousy glitch-filled platform or it's "new muscle" will find another home. I keep getting response e-mails that say things like, "We are looking forward to having complete program information", and "Yes, we are working on those glitches" - but nothing is being fixed or changing. Instead, it is getting worse.

[Sightseek]

Originally Posted by Scav

You know as well as I do that TS flexed its new found muscles (YB members) and Tampa was like 'um no we are not agreeing to a lower rate'

It will be resolved very soon.

And Margo and I are not tight. I am tighter with Mouse then I am with Margo

Mouse is awesome!