Service at it's worst

[GPK]

although, I best be nice, otherwise she may not fix my room up in the new house like I want it...

[Cajungator26]

Originally Posted by T3B

although, I best be nice, otherwise she may not fix my room up in the new house like I want it...

There's the p ussy whipped boy I know.

[GPK]

Originally Posted by Cajungator26

There's the p ussy whipped boy I know.

you know that word always gets my attention dammit

[Cajungator26]

Originally Posted by T3B

you know that word always gets my attention dammit

Wow, this could go WAY south... no pun intended.

[GPK]

Originally Posted by Cajungator26

Wow, this could go WAY south... no pun intended.

yeah...we need to stop right now

[GenuineRisk]

I don't get it... I didn't know Kev liked cats that much...

[GPK]

Originally Posted by GenuineRisk

I don't get it... I didn't know Kev liked cats that much...

Kev HATES cats...but Kev loves "the kitty"

[skippy3481]

..........................

[GenuineRisk]

Originally Posted by T3B

Kev HATES cats...but Kev loves "the kitty"

That place where you keep extra spending money?

[Byebyemermaid]

Originally Posted by Byebyemermaid

Last night about 5:30 i took the kids for a little treat of ice cream to Baskin Robbins/Dunkin Donuts.They're combined here.After waiting 5 minutes a young lady finally came over to take our order.She proceeded to start scooping the first ice cream and then left.She spoke to another employee who came over to help us.I guess she wasn't trained on how to scoop out ice cream.He then took our order and started to make the kids there sundaes.He finished 1 and almost finished the other and left while leaving the sundaes on the counter behind him.Without exagerating he starts to serve people on a line for coffee and donuts along with the young lady who started our order.This goes on for over 10 minutes,while i'm motioning to him that we're waiting.No response as the ice cream just lays on the counter.Finally i just walked out with the kids.I've already e-mailed Dunkin Donuts and gave them the store address and i'll be paying a visit to speak to the store manager later and ask for the regional manager also.I guess since there is more money spent on the coffee and donuts that takes priority over anything else.That was disgraceful.I'm very proud to say the kids took it well and they understood.

Lets get back to the original topic.Yesterday i went to the store and asked to speak to the store manager.I explained to her what transpired in a RESPECTFUL manner.She agreed with me 100% and asked me what time i was there so they could go to the surveilance tape.I gave her my card with my cell phone number.Guess what i just got off the phone with the general manager who thanked me 10 times,and said he had spoken to those employees.He then asked me what could he do for me and i said that just you calling back was enough.That wasn't enough for him so he said to let him know the next time we're coming in.People i'm been in sales for 25 years and if you don't think that constructive criticism isn't important for business you're dead wrong.In fact the best customer in the world is the one who does have a valid complaint,because all he's doing is telling you i want to do business with you.When the customer stops talking that's trouble.

[Cajungator26]

Originally Posted by Byebyemermaid

Lets get back to the original topic.Yesterday i went to the store and asked to speak to the store manager.I explained to her what transpired in a RESPECTFUL manner.She agreed with me 100% and asked me what time i was there so they could go to the surveilance tape.I gave her my card with my cell phone number.Guess what i just got off the phone with the general manager who thanked me 10 times,and said he had spoken to those employees.He then asked me what could he do for me and i said that just you calling back was enough.That wasn't enough for him so he said to let him know the next time we're coming in.People i'm been in sales for 25 years and if you don't think that constructive criticism isn't important for business you're dead wrong.In fact the best customer in the world is the one who does have a valid complaint,because all he's doing is telling you i want to do business with you.When the customer stops talking that's trouble.

I want some ice cream.

[Danzig]

Originally Posted by Byebyemermaid

Lets get back to the original topic.Yesterday i went to the store and asked to speak to the store manager.I explained to her what transpired in a RESPECTFUL manner.She agreed with me 100% and asked me what time i was there so they could go to the surveilance tape.I gave her my card with my cell phone number.Guess what i just got off the phone with the general manager who thanked me 10 times,and said he had spoken to those employees.He then asked me what could he do for me and i said that just you calling back was enough.That wasn't enough for him so he said to let him know the next time we're coming in.People i'm been in sales for 25 years and if you don't think that constructive criticism isn't important for business you're dead wrong.In fact the best customer in the world is the one who does have a valid complaint,because all he's doing is telling you i want to do business with you.When the customer stops talking that's trouble.

i also deal quite a bit with the public--i WANT to know if someone is not taking care of the customer. after all, if we aren't, our competitors certainly will.

[Samarta]

Originally Posted by Danzig188

lol

let me know when you guys register!

Someone save this post, because I might not have survived the previous days events when I really need to post this....

Congrats to Jaime and Kev on a couple of things. First DT marriage, although I gotta tell you that seeing all the DT'ers follow Cajun's clothing optional ceremony wasn't pretty! Kev, nice touch on having the best man wear the fanny pack for the ring. Also I hope you enjoyed your gift, but I gotta tell you, I'm not sure I've ever been to a wedding where the Bride and Groom were registered at a Southern Va OTB!!!!

Let me see if I got your new email address right.....progator@gfy.com....

[GenuineRisk]

Originally Posted by Samarta

First DT marriage, although I gotta tell you that seeing all the DT'ers follow Cajun's clothing optional ceremony wasn't pretty!

I tried to get out of it! They wouldn't let me!

On the subject, hurrah for BBM; good handling of the situation and good response from the manager!

[Samarta]

Originally Posted by GenuineRisk

I tried to get out of it! They wouldn't let me!

On the subject, hurrah for BBM; good handling of the situation and good response from the manager!

peer pressure is biatch