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#1
05-16-2011, 10:59 AM
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Sirius Customer Service Toll-Free: 866 635 2349
Customer Service Email Link: http://www.siriusxm.com/feedback
__________________
All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command. ~ George Orwell, 1984. 
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#2
05-16-2011, 11:07 AM
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I am trying to register a complaint right now. Unfortunately, the representative is incredibly incompetent which is making this very frustrating, I am not sure she even understands what I am talking about. She is insisting that there has been no change to programming and refers me to the website which has not been updated. To do this on Preakness week of all times demonstrates incredibly poor judgment by Sirius.
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#3
05-16-2011, 11:55 AM
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Sent them a four-paragraph email from the link above - they promised a "response" within 24 hours, should be interesting, kept stressing this is why am a FORMER customer, is ridiculous ...
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#4
05-16-2011, 12:03 PM
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^^^^ Good luck. In the several years I've had Sirius, any complaint made online has gone unanswered.
__________________
The world's foremost expert on virtually everything on the Redskins 2010 season: "Im going to go out on a limb here. I say they make the playoffs."
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#5
05-17-2011, 06:49 AM
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I received an e-mail response last night from someone named Ghen, telling me my "concerns" will be forwarded to the programming team (in other words, the same geniuses who thought this was a good idea in the first place). I feel very confident this will be rectified momentarily
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#7
05-17-2011, 09:51 PM
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Appreciate everyone's support and frustration. As far as I know, the Sports Dept. is still working on solution. The caller with the 'Best of XM' package idea may be on to something. At the time of the merger, we were on 'Best of Sirius' until XM found room for ATR, so the opposite concept may be viable.
__________________
All ambitions are lawful except those which climb upward on the miseries or credulities of mankind. ~ Joseph Conrad A long habit of not thinking a thing wrong, gives it a superficial appearance of being right. ~ Thomas Paine Don't let anyone tell you that your dreams can't come true. They are only afraid that theirs won't and yours will. ~ Robert Evans The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command. ~ George Orwell, 1984.
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#8
05-18-2011, 03:14 PM
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Sent in protest to above link
Why did you take At the races off in the A.M.
you guys keep messing with both the content and the location of the few channels i listen to.(At the Races,NFL network Classic rock,blues channel and the bridge ,my wife likes 50's and 60's but if this is not immediately corrected I'm going to cancel my subscription   
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#9
05-19-2011, 11:30 AM
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Quote:
Unknown address error 550-'5.4.1 non-nusic_prog@siriusxm.com: Recipient address rejected: Access Denied' Anyone else have this problem?
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#10
05-19-2011, 01:21 PM
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I had the same problem. I discovered that when you select the non-music programing selection it pulls a mis-spelled e-mail address so it doesn't go through. I sent it to the music programing selection, informed them of their problem and said to forward my comment to the correct parties. They complied and I received a standard formal return comment which stated they will take it up with the programmers. I'm pre-paid through December or I would have dropped yesterday.
__________________
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