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  #1  
Old 05-31-2007, 06:20 AM
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GenuineRisk GenuineRisk is offline
Atlantic City Race Course
 
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Default Internet Question?

Hey, DTers; do any of you have any idea what might make internet run slow only at a certain time of the day? My internet at home has become mind-bogglingly slow (to the point of being unuseable) at night. During the day it's fine (I'm on it right now) but when I get home from work it's slooooooooow and I can't do anything with it. I have no idea when the speed picks back up; it's still very slow at midnight. I've reset modem, changed Airport channels, disconnected Airport, called the cable company (we have cable modem) and Earthlink. Both of those companies response was "Uhhh.... we don't know..." by the way.

It's not just my internet- one of the other people in the building (or nearby) has an open channel which I hopped on to test and it was just as slow on that one, too.

This started about a week ago and I'm really frustrated.
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  #2  
Old 05-31-2007, 06:38 AM
Danzig Danzig is offline
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cable internet? i thought the more that got on, the slower it would go. so after work, i guess everyone is on.

i have satellite, no issues--unless it absolutely POURS rain.
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  #3  
Old 05-31-2007, 07:24 AM
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brianwspencer brianwspencer is offline
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Network congestion is a huge cause. It shouldn't make it run to the point of barely being useable, but I've noticed it at my own home sometimes (I have Comcast).

Since I work for Comcast, I am able to pull up my modem's diagnostics when I'm at the office, and while the modem is always "online," I can see from day to day and at certain times that the upstream/downstream signals to/from the modem fluctuate and that they sometimes affect the performance of the modem to the point where I can really notice.

If it's really getting to the point of being unuseable, I would suggest a full virus/spyware scan as well -- amazing how many people call into our call centers because their internet doesn't work and want to blame us for the fact that porn and spyware has essentially shut their system down. Sometimes it's the modem and the signal, sometimes it's you. Your story about your neighbors having equally slow connections, however, leads me to believe that it's likely some sort of network issue and it may not be congestion, but rather a problem with the fiber coming into your area from the plant (hub/box/etc). If it's widespread and more than one person is experiencing it, I would push for the company to come out and take a look at their stuff around your house, sometimes the line just goes haywire, and the summer is a good time for it to happen as changes in temperature and extreme heat and so forth can wreak havoc on a cable network.

Another thought....do you own your own modem, or does the cable company provide it to you? Sometimes it can be a problem with the modem too...it might be old (is it?) or it might be having some sort of internal hardware problem that something as simple as swapping the modem may fix.

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  #4  
Old 05-31-2007, 09:03 AM
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Cajungator26 Cajungator26 is offline
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Quote:
Originally Posted by brianwspencer
amazing how many people call into our call centers because their internet doesn't work and want to blame us for the fact that porn and spyware has essentially shut their system down.
Are you accusing Nicole of slowing her system down by viewing pornos?!!! BRIAN!!! I'm appalled.
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Old 05-31-2007, 09:44 AM
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brianwspencer brianwspencer is offline
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Quote:
Originally Posted by Cajungator26
Are you accusing Nicole of slowing her system down by viewing pornos?!!! BRIAN!!! I'm appalled.
Ha! Just saying that lots of people call in here with internet problems, and it turns out it's not their internet at all -- but the fact that their computer is so bogged down with harmful programs installed secretly during the neverending quest for free porn.
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  #6  
Old 05-31-2007, 09:45 AM
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Cajungator26 Cajungator26 is offline
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Quote:
Originally Posted by brianwspencer
Ha! Just saying that lots of people call in here with internet problems, and it turns out it's not their internet at all -- but the fact that their computer is so bogged down with harmful programs installed secretly during the neverending quest for free porn.
Oops. That might explain my computer problems! LOL
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