Twin Spires - still terrible

[Riot]

I was forced over to Twin Spires from YouBet. The initial switchover was terrible for a couple days, as you literally could not get through to customer service. TS has a "sorta looks like" platform that is a half-functional beta imitation of the nice YouBet platform, without the ease and functionality of use.

Yet today, it got even worse: sign on, TS kicked me out three times, saying my account is already being used at another computer by someone else. That went on for an hour or so, with customer service saying gee, yes, we have bugs, no the accounts have not been hacked and are secure.

Then, while trying to watch Hollywood 2-year-old races, the pools grids (exacta and win) just ... disappeared from the screen. Gone. Called customer service again. Was told, "Yeah, we have other bugs. We suggest you use our basic Twin Spires platform."

No thanks - that's why I tried out but never continued to use TS in the first place - lack of a good interactive platform. I can't believe YouBet did this to us.