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Originally Posted by DaHoss9698
Wow, Randall the C word. You must mean business, I like. I've have found that most customer service in this country in general just sucks. And it's part of my daily job so I can attest. I really think that most people do not want to do it. Think about it, people suck. Would you want to deal with them? Health care is bad, no doubt. I'd say credit card companies are as bad if not worse. SImply because it is very difficult to get in touch with someone who speaks fluent english.
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Oh, she spoke English just fine....I'm sure it isn't Club Med, but that's your freaking job. If you don't want to do it, don't do it. I thought about writing the doctor's office, b/c it was their billing arm--not the office itself. Just depresses you, b/c you almost always know how its going to go. I literally smile as I'm talking to them to try and loosen them up and find the last thread of humanity left in them.